We asked the agents: Which GM gets a bum rap from fans and the media but is actually quite good at what he does? Two answered immediately and emphatically: New York Islanders GM Garth Snow. "The most underrated GM in the business," said one agent. "He knows every nuance of the CBA. He has confidence in his five-year plan and is methodically implementing it." Another agent said that Snow is a straight-shooter with a "player's mentality" rather than a Harvard education [...] "He gets a player's ear by being aggressive," said the agent.From Puck Daddy's excellent NHL Free Agent Confidential: What agents are really thinking. That's right, baby. Haters can hate all they want. But there's a man at the helm who's sticking to his plan.